To ensure a smooth and respectful process for everyone, we have established studio policies that we kindly ask all clients to adhere to. These guidelines are in place to protect both our artists’ time and the quality of service we provide, whether you are getting a bold Black Ink Tattoo or another style. Please take a moment to review them before your appointment.
Deposits
Due to the high demand for appointments with our skilled tattoo artists, a deposit is required to secure your booking. This deposit demonstrates your commitment and allows us to allocate the necessary time and resources for your tattoo. Please note that all deposits are non-refundable. However, we understand that unforeseen circumstances can arise, and deposits are transferable if you need to reschedule your appointment, provided sufficient notice is given. The deposit amount will be deducted from the total cost of your tattoo on the day of your appointment.
Cancellation and Late Policy
As professionals, we value both our time and yours. Mutual respect for scheduled appointments is crucial to our success. Should you need to reschedule or cancel your appointment, we require a minimum of 72 hours notice. This allows us to offer the appointment slot to other clients and adjust our schedules accordingly. If you cancel your appointment with less than 72 hours notice, or choose to cancel outright, your deposit will be forfeited.
We understand that lateness can sometimes be unavoidable. If you anticipate being late for your appointment, or if unforeseen circumstances prevent you from attending, please contact us as soon as possible to inform us of the situation. Timely communication allows us to potentially make adjustments and minimize disruptions.
Missed Appointments
Remembering and respecting your scheduled appointment time is ultimately your responsibility. When clients fail to arrive for their appointments without providing the required 72-hour cancellation notice, it results in lost time for our artists and missed opportunities to serve other clients. Therefore, we reserve the right to retain your deposit in cases of missed appointments without proper notification.
No Show No Call Policy
Clients who fail to show up for their appointment and do not call to inform us or reschedule with at least 72 hours notice will forfeit their deposit. If you fall under our no-show/no-call policy and wish to reschedule in the future, you will be required to pay a 50% deposit to secure your new appointment. This policy is in place to ensure commitment and respect for our artists’ time.
Procedure Refusal
The safety and well-being of our clients are paramount. Our artists may, at their discretion, refuse to perform tattoo procedures on clients who are deemed unfit to undergo the tattooing process for safety reasons. This includes, but is not limited to, clients who are pregnant or appear to be under the influence of alcohol or drugs.
Furthermore, the initial consultation is crucial for understanding your tattoo vision. If clients choose to significantly alter their project idea after the initial deposit has been received and artwork has begun, the tattoo artist reserves the right to refuse the procedure. In such cases where the project scope drastically changes, the tattooer will retain the initial deposit to compensate for consultation and preparation time.
Touch Up Policy
Courtesy touch-ups are offered at the discretion of the individual artist. If a touch-up is deemed necessary due to technical application issues or healing complications related to the tattooing process itself, it will be provided free of charge. This complimentary touch-up service is valid within 6 months of the original tattoo appointment and must be performed by the original artist who completed the tattoo. This policy excludes tattoos on non-guaranteed body parts such as fingers, hands, and feet. Please be aware that healing outcomes for tattoos in these areas cannot be guaranteed and may require additional touch-ups that are not covered under the complimentary policy.
It is essential to follow our aftercare instructions diligently. Touch-ups required due to client negligence or failure to adhere to our aftercare procedures are not free and will be charged at our standard tattoo rates, equivalent to the cost of a new tattoo. Any changes to the originally agreed-upon tattoo design are also not considered a touch-up and will be treated and charged as a new tattoo. Tattoos located on the head, face, genitals, feet, or hands (including fingers) may require multiple touch-ups and may be charged as a new tattoo each time due to the nature of ink retention in these areas.
Artwork Policy
We understand that minor revisions to the agreed-upon artwork may be desired. Any revisions that remain within the scope of the idea discussed during your consultation can typically be accommodated on the day of your appointment. However, if you significantly change your tattoo idea, placement, concept, or require major or excessive revisions, it disrupts the artist’s preparation and schedule. In such instances, your deposit will be forfeited, and your appointment will need to be rescheduled. A new deposit may also be required to book the revised appointment to account for the additional artwork time.
Refund Policy
We maintain a strict NO REFUNDS policy for all tattoo services and deposits, regardless of the reason. However, in the rare event of a demonstrable mistake or error on the part of the artist, it is our responsibility and commitment to rectify the situation at no additional cost to you. We believe in finding solutions and ensuring client satisfaction. If you experience any issues or concerns, please contact the studio as soon as possible so we can promptly assess the situation and find the best and quickest resolution.
